Before choosing a platform or writing a headline, I look at the audience, their context and the decision the communication needs to support. The brief begins with a reason for someone to pay attention.
The business objective and the audience question belong in the same conversation.
POSITION / MESSAGE / EVIDENCEWhat is your point of view?THE THINKING / TWISHA MEHTA
THE DECISION / 02
Choose what the brand should mean.
A clear position gives the content and communication somewhere to go. I connect the central message with the evidence behind it, then consider how the brand should sound and behave.
A message becomes more useful when the brand can support what it says.
IDEA / FORMAT / DISTRIBUTIONHow does the story travel?THE THINKING / TWISHA MEHTA
THE DECISION / 03
Give the thinking a public form.
The same strategy can become a Reel, an editorial story, a launch narrative or a website. Each format needs its own craft, while keeping the brand’s point of view recognisable.
The creative idea and the communication plan develop together.
ATTENTION / RESPONSE / NEXT STEPWhat happened after the attention?THE THINKING / TWISHA MEHTA
THE DECISION / 04
Ask what the work actually changed.
Views describe one part of a response. Useful questions, enquiries and the next action need their own evidence. I separate what was observed from what we still need to learn, then use that distinction to improve the next piece.
A launch is a beginning. A result needs a measure and a context.
I’m Twisha Mehta, founder of TM Marketing. I bring study and work experience in Toronto to a practice connecting marketing, content and public relations for international projects.
The question I keep coming back to: what gives someone a reason to notice, understand and remember a brand?
YORK UNIVERSITY, CANADA
Postgraduate certificates in Digital & Content Marketing and Public Relations